Getting Started


After installing and activating a new Sprout Apps sub menu will show named Help Scout Desk. Navigate to that page and enter your Help Scout API key and Mailbox ID.

Finding the API key helpscoutdesk_api

Finding the Mailbox ID


Setup - Shortcodes

Shortcodes are used to display the table, conversation view or response form. 

The basic setup is to create a "Support" page within your WordPress site. Then add these two shortcodes:



That's it!

For an advanced setup review the  full shortcodes documentation.

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