Getting Started

Setup

After installing and activating a new Sprout Apps sub menu will show named Help Scout Desk. Navigate to that page and enter your Help Scout API key and Mailbox ID.

Finding the API key helpscoutdesk_api

Finding the Mailbox ID

helpscoutdesk_mailboxid

Setup

Shortcodes

Shortcodes are used to display the support form, this shortcode can be added to any existing (or new) WordPress page.

[hds_form]

Beacon 

By adding the Beacon code within settings will add a beacon to all front-facing sites. Pretty easy...and simple.

That's it!

For a more advanced setup please review the Help Scout Desk full shortcodes documentation.