Only Show Submission Form on Conversation View

The purpose of this tutorial is to suppress the message form on the table view and only show it on the single conversation view for replies. This is also a great example of how to customize any Help Scout Desk templates.

Lucky for you the template has already been created:

Step 1:

View the raw file, bottom right link. Copy the html and save it as a new file called conversation_form.php

Step 2:

Place it in your (child) theme directory at  /hsd_templates/shortcodes/conversation_form.php

Example path shown below.

hsd path

That's it!